Hazel Dockery from Practice Plan catches up with Fiona Elwood, Executive Director at the Society of British Dental Nurses, to discuss feeling safe at work and ways to improve psychological safety in practice.
What you’ll hear:
- Overview of Fiona’s career
- Definition of psychological safety and the benefits
- How to implement in practice
- Having a psychological safety champion
- Consequences of low psychological safety
- Impact on the business and the team
- Active listening.