Join Illona Mclay for this informative afternoon as she explains the tools and strategies needed to enhance your team engagement, motivation and personal growth, and how this will positively impact your staff recruitment, retention and overall business performance.
About the event:
To help you boost your team’s engagement, motivation and personal growth, Illona will work with you to understand team personality types, what motivates them, and how to work in harmony with them. She will also share her top tips for creating a great practice culture and positive working environment to help achieve your business goals whilst delivering exceptional patient care.
Why you should attend:
- Understand team and patient personality and behavioural styles, and assess how these dynamics can affect your business
- Explore the cultures within your business and identify factors that contribute to a positive working environment
- Look at processes that can enhance productivity and streamline team operations
- Understand strategies to aid your recruitment and retention efforts
- Gain 3 hours of CPD.
About the speaker:
Illona Mclay – Dental Business Coach
With over 40 years of experience in the dental industry, Illona believes that a thriving business is built on the foundation of the right culture, and by engaging and motivating people. As an accomplished Reed trainer and coach, her expertise spans sales, business development, and people management.
She is a trusted advisor to numerous dental practices, specialising in high performance teams, exceptional customer service, and ethical selling skills. Having owned multiple businesses herself, she deeply understands the challenges of running a business, employing people, and navigating tough situations.
Book your place
| Location | Date & Time | Cost | |
| Aberdeen - Ardoe House Hotel & Spa, Blairs, AB12 5YP | Wednesday 2nd April 2025 | 2:00 pm - 5:15 pm | £25.00 per person | Book Now |